Simply Radiators

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Website www.simplyradiators.co.uk

Really great personal service from this company. We have just sourced beautiful cast iron radiators from Tony (doing up an Edwardian house in N13) and he couldn't have been more helpful with this. I understand he's now selling Farrow and Ball paints too, which is incredibly useful as the closest F&B store is Upper Street - been there too many times! So great to be able to now buy the full range locally. Highly recommend.

Worst company I've ever dealt with. Purchased a radiator for work, nightmare from beginning to end. We were told on 2 separate occasions that the colour we wanted was out of stock, once we finally managed to place an order for the right colour, I kept emailing Kerry-Ann for updates on the delivery date as we were working on a tight schedule. I didn't receive a reply to 4 emails. When I finally called to chase up, Tony told me that the order hadn't gone through, so we would have to wait another 30 working days. For all the inconvenience that we went through and lack of communication, I asked for a discount (should've been offered). I was advised by Tony that we would look at this after the delivery of the radiator. I have emailed over 4 times during the past 2 weeks about this with no response. This has been a complete waste of effort and time. Clearly they don't know the first thing about customer service. I urge you, STAY AWAY. It's not worth it.

Very happy that I chose to call Simply Radiators when the towel rail on my Hudevad radiator broke. As if by magic, the very next day Harry hand-delivered a new rail to my house in a completely different part of London to their showroom and even fitted it for me. Excellent service!